Accessible seating and wheelchair space
Our Theatre is an adaptive space where the layout can change from event to event. Tickets are sold as unreserved seating or standing in the vast majority of cases, so ticket buyers can then choose where they sit, or stand, when they arrive for a show.
Carer/PA/Essential companion tickets
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These are available for all events. They are limited to one per ticket order and can be booked by emailing info@gosforthcivictheatre.co.uk and quoting the event name, booking reference on your ticket order and information you’re comfortable sharing on why a companion ticket is required.
Seated events.
Seated shows
We have three main seated layouts for shows;
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floor seating with or without cabaret tables on floor level only [up to 100 capacity], or
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seating rake only [up to 119 capacity], or
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both seating rake with floor seating in front (in rows, or with or without cabaret tables) [up to 200 capacity].​
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Every seat on floor level and the first row on our seating rake is accessible to those who require a wheelchair space, an ambulant seat, or those who don’t have any access requirements. Thus, they will be bookable under the same ticket type and unreserved. When buying your tickets, we ask you to declare if you have any access requirements at the checkout so we can reserve any seats or space for those who need them.
Seating rake-only events
These events tend to be theatre or dance performances performed on floor level or film screenings. The front row of our seating rake can be made into wheelchair spaces (up to 2) or ambulant seats (up to 4).
Companion tickets
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Family shows will have space for floor seating in front of the seating rake for little ones to get closer to the action.
Standing events.
Standing shows
Our standing capacity is up to 300. Our seating rake folds away on the rear wall of the Theatre, opening up the floor for the audience to stand in and take in the performance on stage. At the front of the room, in front of the stage, is a cordoned-off area for wheelchair spaces and ambulant seating for those who need it.
There are a maximum of four ambulant seats and three wheelchair spaces in this area at a standing event. Tickets for these spaces will be a separate ticket type from general admission and should be visible when buying tickets. Each of these seats or spaces will come with one extra chair for another valid ticket holder (general admission or companion/PA) who may be accompanying the wheelchair space/ambulant ticket buyer to the event.
Visiting us.
​​​Accessibility
We are a fully accessible venue; all entrances are wheelchair accessible and automatic, there is an accessible toilet on the premises and each area of the building is on one level. Please let us know if you have any questions about access and find out how we can assist.
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Carer’s go free, limited to one carer’s ticket per booking – order directly from the venue.
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Ticket buyers can inform Gosforth Civic Theatre of any access requirements in the checkout for tickets or by emailing info@gosforthcivictheatre.co.uk.
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​Your journey and parking
Gosforth Civic Theatre is right next to (literally 2 minutes walk from) Regent Centre Metro Station and Bus Interchange, which means we're on a host of major transport links including Tyne & Wear Metro, Arriva, Stagecoach and Go North East bus services and via car from Great North Road. Please visit our YOUR VISIT section of our website to find directions and the best way to arrive at GCT.
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We have a small, free car park but this will be very busy and part reserved for artists and staff, so it's best to avoid planning on parking directly at the venue. Please keep this in mind if you're driving over; we detail alternative parking on our YOUR VISIT page so check it out!
Terms and conditions
By purchasing a ticket for an event at Gosforth Civic Theatre, you agree to the following terms and conditions:
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Ticket Purchase and Payment
1.1. Tickets for events at Gosforth Civic Theatre may be purchased through our website or in person at Gosforth Civic Theatre's cafe.
1.2. All tickets are subject to availability. The Theatre reserves the right to refuse ticket sales at its discretion.
1.3. Payment for tickets must be made in full at the time of purchase.
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Ticket Types and Prices
2.1. Ticket prices for events vary depending on the performance, seating, and other factors.
2.2. Ticket prices are subject to change without notice, but any changes will not affect tickets already purchased.
2.3. Concessions may be available for certain performances (e.g. OAP, students, benefit claimants, under 18s and asylum seekers). Where a Child ticket is available, this will apply to those under the age of 18 unless otherwise stated, babes in arms go free at select events and apply to babies 12 months and under.
2.4. Ticket prices for events on sale after Wednesday 12 February 2025 on Ticketsolve will include a booking fee that covers the cost of the ticket platform and the administration of tickets, ticket prices will be consistent whether booking online or in person. Tickets bought on other ticketing platforms from third-party promoters and agents may be subject to different booking fees beyond the control of Gosforth Civic Theatre.;
2.5 Booking fees that apply to tickets on our Ticketsolve platform are calculated on the base ticket price as follows
£0-£4: no fee applies
£5 - £11: £1 fee
£12 - £19: £1.50 fee
£20 - £29: £2 fee
£30+: £3 fee
2.6 Fees and prices applied to those events originally on sale via Eventbrite until 9 February 2025 will be migrated over to Ticketsolve with the same fees that applied on Eventbrite and will not have fees applied for in-person sales.
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Delivery of Tickets
3.1. Tickets will be delivered via email on all purchases.
3.2. You are responsible for ensuring that the correct email address or delivery information is provided at the time of purchase.
3.3. Gosforth Civic Theatre is not responsible for any loss or delay in the delivery of tickets.
3.4. You are responsible for checking your tickets as soon as they arrive with you, as mistakes cannot always be rectified.
Refunds and Exchanges
4.1. While Gosforth Civic Theatre is not required to offer refunds under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, refunds are available up until 28 days before the date of an event and will be granted at the Theatre's discretion. To request a refund, you must email info@gosforthcivictheatre.co.uk.
4.2. If the event is cancelled or rescheduled, you will be offered a full refund or an alternative date, depending on the circumstances.
4.3. If you cannot attend a performance for any reason within 28 days of an event, we regret that no refund or exchange will be given.
4.4. Tickets may be exchanged for seats for the same or higher price for a performance of the same production up to 24 hours before the performance. Exchanges are strictly subject to availability.
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Event Cancellations and Changes
5.1. In the unlikely event that an event is cancelled or rescheduled, Gosforth Civic Theatre will notify ticket holders as soon as possible via the contact information provided.
5.2. If an event is cancelled or rescheduled, the Theatre will offer a refund or alternative date, depending on the circumstances.
5.3. Gosforth Civic Theatre reserves the right to change event details, including but not limited to the cast, programme, time, and venue. Such changes will not entitle you to a refund unless otherwise stated.
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Admission to the Theatre
6.1. All ticket holders must present a valid ticket for admission or confirm the correct name on the booking when prompted.
6.2. Latecomers may be asked to wait until an appropriate break in the performance before being allowed entry. Depending on the show, we may be unable to admit latecomers. Gosforth Civic Theatre reserves the right to refuse admission to any visitor.
6.3. Tickets purchased through unauthorized channels may be void and will not be valid for entry.
6.4. Unless otherwise stated, evening live music events are restricted to ages 14+ and under 18s must be accompanied by an adult. Promoters and artists may change this restriction depending on the event. Shows and film screenings will state any triggers and age restrictions on the event page. if unsure please get in touch at info@gosforthcivictheatre.co.uk.
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Conduct at the Event
7.1. Gosforth Civic Theatre reserves the right to refuse entry to anyone who is disruptive, intoxicated, or fails to comply with the Theatre's rules.
7.2. Smoking, including e-cigarettes, is prohibited within the Theatre or its premises.
7.3. audio or video recording devices are strictly prohibited during performances unless expressly authorized by the Theatre.
Liability
8.1. Gosforth Civic Theatre is not liable for any loss, injury, or damage to personal property incurred during your visit to the venue, except where such liability is imposed by law.
8.2. The Theatre is not responsible for any personal items left unattended in the venue.
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Data Protection
9.1. By purchasing tickets, you consent to collecting and using your data for ticket processing, customer service, and communication regarding events.
9.2. Personal data will be handled in accordance with the Theatre's privacy policy, which is available on the website.
General Terms
10.1. Gosforth Civic Theatre reserves the right to amend, update, or modify these terms and conditions at any time. Any changes will be communicated through gosforthcivictheatre.co.uk.
10.2. These terms and conditions are governed by English law and subject to the non-exclusive jurisdiction of the courts of
England and Wales.
For any questions or concerns, please contact Gosforth Civic Theatre at info@gosforthcivictheatre.co.uk.